The customer service is excellent with prompt shipping, and you can tell they care very much about their customer satisfaction. I highly recommend this store for stylish shoes that you know you’ll own for many years!
Anonymous
Reviewer
Rated 5 out of 5
The person on the whatsapp is so helpful and responds very timely. I really like shopping with them.
Torben Møller
Reviewer
Rated 5 out of 5
2 Days delivery i all EU, that is fantastic 👍🏼
william martinez
Reviewer
Rated 5 out of 5
HI! Just received my boots and absolutely in love with them! The fit, the quality, and look is everything I wanted! As well as the customer service!!! I can’t wait to buy my next boot(s)!! The size is true to size and so happy!! Much love to Patricia and her team! The shipping was very quick…all the way to Chicago, IL in 5 days!!!
Anonymous
Reviewer
Rated 5 out of 5
alles super und ganz schnell
David F.
Reviewer
Rated 5 out of 5
Excellent customer service and prompt delivery !
ISABEL MARTINS
Reviewer
Rated 5 out of 5
Pres
Reviewer
Rated 5 out of 5
Robert Dearman
Reviewer
Rated 4 out of 5
1) I can’t slip the boots on without taking the harness off, putting the boots on, and then putting the harness back on. Very annoying. Also, the toe is more rounded and less pointed than I was hoping for.
Ana Rebocho
Reviewer
Rated 5 out of 5
Albert M.
Reviewer
Rated 5 out of 5
Zaim Kamal
Reviewer
Rated 5 out of 5
Grego Mulaja
Reviewer
Rated 5 out of 5
This unique boots are stunning 👌🏾👌🏾
Jason Vincent
Reviewer
Rated 5 out of 5
this is my second pair of boots from this brand and i am OBSESSED! they are so chic and stylish. perfect for guys who are willing to push the boundaries for fashion. i live in New York and get compliments every time i wear them around the city. can’t wait to buy more pairs!
MARC J.
Reviewer
Rated 5 out of 5
great boots, thanks
Juan Pablo
Reviewer
Rated 5 out of 5
Outstanding!
Juan Pablo
Reviewer
Rated 5 out of 5
Superb service!
Janeks N.
Reviewer
Rated 5 out of 5
Delivery was very fast! It took one day from Lisbon to Berlin!
Adrian Gamble
Reviewer
Rated 5 out of 5
From the moment I saw these shoes, I fell in love and were a must-have. Even thought there was a slight delay, the service was exceptionally great!!!!!! A f worth the wait. Beautifully made shoe and I anxiously await the day to wear them, knowing they command attention.
Anonymous
Reviewer
Rated 5 out of 5
Luis Emilio
Reviewer
Rated 5 out of 5
Perfect. Patricia contacted to inform that there was a new production and I could get my shoes sooner. They came on time.
Devin H.
Reviewer
Rated 5 out of 5
Love love
MABROUK CHETOUANE
Reviewer
Rated 5 out of 5
The website is very easy to use. The delivery service is perfect and the customer service is reactive and responsive.
Alexander M.
Reviewer
Rated 5 out of 5
Delivery was quicker than expected internationally and very easy.
Anonymous
Reviewer
Rated 5 out of 5
Just as advertised
Robert C.
Reviewer
Rated 5 out of 5
The Jackson 85mm boot was very easy to order and the only difficulty was in deciding between the 85mm styles. I had no problem negotiating the PH site and enjoyed the search. The boots were very nicely packaged and I received nearly daily updates on the progress that my package made through the stages of shipping, customs and last leg domestic delivery. Everything was well coordinated and arrived safely, exactly as I ordered.
Phil M.
Reviewer
Rated 5 out of 5
Terrance S.
Reviewer
Rated 5 out of 5
Thank you for the great customer service and speedy delivery!
Marc J.
Reviewer
Rated 5 out of 5
Matthew D.
Reviewer
Rated 5 out of 5
Delivered in the time specified. Customer service was responsive.
Daniel A.
Reviewer
Rated 5 out of 5
I had seen these on Instagram and have been following Patricia Henriques for a while until I finally decided to purchase the shoes on the website. The images are very clear and true-to-form. The description gave me all the information I needed on the heel-size and material. I like the slow fashion ethos of the brand and the quality of the material they describe. My size was easy to identify as it was the same I wear for Doctor Martens and other sports shoes from Décathlon. The international delivery was very fast and easy to track to my home in Mexico.
Stefan
Reviewer
Rated 4 out of 5
An improvement of the webpage would be to include the offer to customize boots. This option is fantastic, and I get that only via Instagram.
Ryan A.
Reviewer
Rated 5 out of 5
Phenomenal customer service experience. Patrícia was able to accommodate my latex allergy by producing my boots with a fully leather insole. I was even sent an unprompted follow up email during the boots production to assure me of that, which made me feel at ease and confident about the boots. Very above and beyond and makes me want to return with more business when that kind of care and attention is given.
Lena
Reviewer
Rated 5 out of 5
Janeks N.
Reviewer
Rated 5 out of 5
Janeks N.
Reviewer
Rated 5 out of 5
Marc J.
Reviewer
Rated 5 out of 5
Janeks
Reviewer
Rated 5 out of 5
Very fast!
Marc J.
Reviewer
Rated 5 out of 5
super, efficient, fast
Anonymous
Reviewer
Rated 5 out of 5
Super fast delivery in just a few days (EU). Communication towards customer is outstanding. Website and layout not that trendy.
Justin
Reviewer
Rated 5 out of 5
Appreciate the constant updates and quick response to the questions I had. Will be ordering again for sure
Kiss T.
Reviewer
Rated 5 out of 5
Amazing
Grant Woodby
Reviewer
Rated 5 out of 5
Patricia is fantastic!
Geronimo Gonzalez
Reviewer
Rated 5 out of 5
JOHANN SANDHOMME
Reviewer
Rated 5 out of 5
great
Anonymous
Reviewer
Rated 5 out of 5
Maik Kaiser
Reviewer
Rated 5 out of 5
Albert M.
Reviewer
Rated 5 out of 5
They Came Super Fast!
Kenneth Roebuck
Reviewer
Rated 5 out of 5
Florian K.
Reviewer
Rated 5 out of 5
I’ve purchased three pair of the men’s boots, you can’t ask for a better experience. The website, customer service, expedited shipping and delivery as well as personal correspondence from Patricia Henriques herself.
G. Monica
Reviewer
Rated 5 out of 5
Excellent customer service with Patrícia replying herself! Perfect delivery in one day with DHL!
Highly recommended 😍😍
Josh R.
Reviewer
Rated 5 out of 5
I’m obsessed with PH boots. I have three pairs and will be getting more. I’ve never had so many compliments as when I wear a pair of PH boots x JR
Benedict
Reviewer
Rated 5 out of 5
A wonderful addition to my boot collection.Patrica
José Pinheiro
Reviewer
Rated 4 out of 5
Anonymous
Reviewer
Rated 5 out of 5
These came really fast! It’s one of the reasons why I like buying from this company.
Grant Woodby
Reviewer
Rated 5 out of 5
Spectacular. Fast shipping and Patricia is extremely responsive.
Charlie Surrett
Reviewer
Rated 5 out of 5
Always the best customer service!!! Direct reply to my questions at all hours of the day.
Zaim
Reviewer
Rated 5 out of 5
I love the fact that when I got in touch It was Patricia that answered.
Julian T.
Reviewer
Rated 5 out of 5
Excellent communications throughout the ordering process. Speedy delivery!
Gener Agustin
Reviewer
Rated 5 out of 5
Very satisfying purchase
Ana
Reviewer
Rated 5 out of 5
Sapatos muito bonitos, com muita atenção aos pormenores. Agradeço imenso a simpatia e disponibilidade da Patrícia na escolha do tamanho correto.
Gener Agustin
Reviewer
Rated 5 out of 5
Gener Agustin
Reviewer
Rated 5 out of 5
Very satisfying purchase
Jakob M.
Reviewer
Rated 5 out of 5
Delivery was fast & the shoes were well packaged. The whole presentation was very luxe.
the customer service was outstanding. When I reached out via the chat feature because I wasn’t sure what size to get, I got a response within minutes from Patricia herself. Also, on the day my boots arrived, she reached out again to confirm whether the size we picked actually fit. She had even reserved a pair of another size it wasn’t the right one.
Anonymous
Reviewer
Rated 5 out of 5
Very good customer service over Instagram; very quick and helpful with responses. Also checked in when I was having some payment issues
Lupo S.
Reviewer
Rated 5 out of 5
Despite Corona very quickly delivered to Germany . Thanks!
Rob Ogborn
Reviewer
Rated 5 out of 5
Love my boots so much. So chic and comfortable. A classic boot that you can dress up or down.
Hari Kahlon
Reviewer
Rated 5 out of 5
Customer service is amazing, quick replies and delivery is prompt too.
Kaseim Morris
Reviewer
Rated 5 out of 5
They responded very quickly and the shoes were delivered to me fast!
Carlos Gutierrez-Copka
Reviewer
Rated 5 out of 5
Superb personalized customer service, my size wasn’t available at the time but as soon as it was back in stock I received an e-mail and a message letting me know they were back and they were expedited to San Francisco and delivered to my door in a couple of days.
Carlos Gutierrez-Copka
Reviewer
Rated 5 out of 5
Excellent, personalized customer service and I was supieses on how fast delivery was
Lucia Nobre
Reviewer
Rated 5 out of 5
Excellent customer service with very high standards: extremely reliable, fast answering and record time shipping times and delivery times. Loved the special tips in some models, made me feel as a special customer right from the start. The website is pretty simple to navigate in, and the product pictures are faithful to what you get. My favorite shoe brand!
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The customer service is excellent with prompt shipping, and you can tell they care very much about their customer satisfaction. I highly recommend this store for stylish shoes that you know you’ll own for many years!
The person on the whatsapp is so helpful and responds very timely. I really like shopping with them.
2 Days delivery i all EU, that is fantastic 👍🏼
HI! Just received my boots and absolutely in love with them! The fit, the quality, and look is everything I wanted! As well as the customer service!!! I can’t wait to buy my next boot(s)!! The size is true to size and so happy!! Much love to Patricia and her team! The shipping was very quick…all the way to Chicago, IL in 5 days!!!
alles super und ganz schnell
Excellent customer service and prompt delivery !
1) I can’t slip the boots on without taking the harness off, putting the boots on, and then putting the harness back on. Very annoying. Also, the toe is more rounded and less pointed than I was hoping for.
This unique boots are stunning 👌🏾👌🏾
this is my second pair of boots from this brand and i am OBSESSED! they are so chic and stylish. perfect for guys who are willing to push the boundaries for fashion. i live in New York and get compliments every time i wear them around the city. can’t wait to buy more pairs!
great boots, thanks
Outstanding!
Superb service!
Delivery was very fast! It took one day from Lisbon to Berlin!
From the moment I saw these shoes, I fell in love and were a must-have. Even thought there was a slight delay, the service was exceptionally great!!!!!! A f worth the wait. Beautifully made shoe and I anxiously await the day to wear them, knowing they command attention.
Perfect. Patricia contacted to inform that there was a new production and I could get my shoes sooner. They came on time.
Love love
The website is very easy to use. The delivery service is perfect and the customer service is reactive and responsive.
Delivery was quicker than expected internationally and very easy.
Just as advertised
The Jackson 85mm boot was very easy to order and the only difficulty was in deciding between the 85mm styles. I had no problem negotiating the PH site and enjoyed the search. The boots were very nicely packaged and I received nearly daily updates on the progress that my package made through the stages of shipping, customs and last leg domestic delivery. Everything was well coordinated and arrived safely, exactly as I ordered.
Thank you for the great customer service and speedy delivery!
Delivered in the time specified. Customer service was responsive.
I had seen these on Instagram and have been following Patricia Henriques for a while until I finally decided to purchase the shoes on the website. The images are very clear and true-to-form. The description gave me all the information I needed on the heel-size and material. I like the slow fashion ethos of the brand and the quality of the material they describe. My size was easy to identify as it was the same I wear for Doctor Martens and other sports shoes from Décathlon. The international delivery was very fast and easy to track to my home in Mexico.
An improvement of the webpage would be to include the offer to customize boots. This option is fantastic, and I get that only via Instagram.
Phenomenal customer service experience. Patrícia was able to accommodate my latex allergy by producing my boots with a fully leather insole. I was even sent an unprompted follow up email during the boots production to assure me of that, which made me feel at ease and confident about the boots. Very above and beyond and makes me want to return with more business when that kind of care and attention is given.
Very fast!
super, efficient, fast
Super fast delivery in just a few days (EU). Communication towards customer is outstanding. Website and layout not that trendy.
Appreciate the constant updates and quick response to the questions I had. Will be ordering again for sure
Amazing
Patricia is fantastic!
great
They Came Super Fast!
I’ve purchased three pair of the men’s boots, you can’t ask for a better experience. The website, customer service, expedited shipping and delivery as well as personal correspondence from Patricia Henriques herself.
Excellent customer service with Patrícia replying herself! Perfect delivery in one day with DHL!
Highly recommended 😍😍
I’m obsessed with PH boots. I have three pairs and will be getting more. I’ve never had so many compliments as when I wear a pair of PH boots x JR
A wonderful addition to my boot collection.Patrica
These came really fast! It’s one of the reasons why I like buying from this company.
Spectacular. Fast shipping and Patricia is extremely responsive.
Always the best customer service!!! Direct reply to my questions at all hours of the day.
I love the fact that when I got in touch It was Patricia that answered.
Excellent communications throughout the ordering process. Speedy delivery!
Very satisfying purchase
Sapatos muito bonitos, com muita atenção aos pormenores. Agradeço imenso a simpatia e disponibilidade da Patrícia na escolha do tamanho correto.
Very satisfying purchase
Delivery was fast & the shoes were well packaged. The whole presentation was very luxe.
the customer service was outstanding. When I reached out via the chat feature because I wasn’t sure what size to get, I got a response within minutes from Patricia herself. Also, on the day my boots arrived, she reached out again to confirm whether the size we picked actually fit. She had even reserved a pair of another size it wasn’t the right one.
Very good customer service over Instagram; very quick and helpful with responses. Also checked in when I was having some payment issues
Despite Corona very quickly delivered to Germany . Thanks!
Love my boots so much. So chic and comfortable. A classic boot that you can dress up or down.
Customer service is amazing, quick replies and delivery is prompt too.
They responded very quickly and the shoes were delivered to me fast!
Superb personalized customer service, my size wasn’t available at the time but as soon as it was back in stock I received an e-mail and a message letting me know they were back and they were expedited to San Francisco and delivered to my door in a couple of days.
Excellent, personalized customer service and I was supieses on how fast delivery was
Excellent customer service with very high standards: extremely reliable, fast answering and record time shipping times and delivery times. Loved the special tips in some models, made me feel as a special customer right from the start. The website is pretty simple to navigate in, and the product pictures are faithful to what you get. My favorite shoe brand!