Your order is sent from the address Rua Nóbrega e Sousa Nº3 1ºB, 1750-440 Lisboa, Portugal, and delivered by DHL.
PORTUGAL – 1 to 3 working days delivery time.
EUROPEAN UNION – 3 to 5 working days delivery time
Shipping costs 20€.
OTHER COUNTRIES – Up to 8 working days delivery time.
Shipping costs 30€.
Free shipping on orders equal or above 200€.
Deliveries outside the European Union countries are on a DAP / DDU basis (Delivery Duty Unpaid), meaning that any import or sales taxes you may be liable to in your country, will be paid to the carrier on delivery.
You can cancel your order and see your payment refunded if cancellation is requested before the order is shipped. Otherwise, you’ll need to follow the steps outlined in our return policy.
The customized models will be specially produced for you, with a lead time of 4 to 8 weeks, depending on the complexity of the work, which is always communicated and agreed in advance with the client.