The website: is very friendly and complete . It’s very easy to search &find the products you want and the description /characteritics are all very understandable and usefull.
The customer service: I confess that I am not used to being treated so well … With other suppliers, when I have a problem with an order, it’s usually a problem to solve it. The return it´s complicated, the answer it´s very slow and you almost give up to return the goods or to ask for a refund. With Patrícia Henriques® SHOES everything is so smooth and simple to deal with that you are never afraid to buy a product that you have doubts about it fits you or you’ll like it in your feet! You buy it and then if there is anything wrong with it it will be solved in a blink!
The delivery is very quick: 1 or 2 week days max.
Avaliação 5 de 5
Maria M. –
Personalized service that adresses the customer needs. The attention received is 5*
Avaliação 5 de 5
Isabel Mesquita –
Avaliação 5 de 5
Tania S. –
Avaliação 5 de 5
Samantha M. –
Very user friendly, super quick delivery and bespoke service, high-level customer care.
Avaliação 5 de 5
Hari Kahlon –
User friendly site and customer services is outstanding, helped me with sizing.
Avaliação 5 de 5
Helena Oliveira –
Avaliação 5 de 5
Laura –
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Marketing
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ISABEL MARTINS –
The website: is very friendly and complete . It’s very easy to search &find the products you want and the description /characteritics are all very understandable and usefull.
The customer service: I confess that I am not used to being treated so well … With other suppliers, when I have a problem with an order, it’s usually a problem to solve it. The return it´s complicated, the answer it´s very slow and you almost give up to return the goods or to ask for a refund. With Patrícia Henriques® SHOES everything is so smooth and simple to deal with that you are never afraid to buy a product that you have doubts about it fits you or you’ll like it in your feet! You buy it and then if there is anything wrong with it it will be solved in a blink!
The delivery is very quick: 1 or 2 week days max.
Maria M. –
Personalized service that adresses the customer needs. The attention received is 5*
Isabel Mesquita –
Tania S. –
Samantha M. –
Very user friendly, super quick delivery and bespoke service, high-level customer care.
Hari Kahlon –
User friendly site and customer services is outstanding, helped me with sizing.
Helena Oliveira –
Laura –